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ZT7.Net

Computer Repair Port St. Lucie (772) 261-0987 Bookmark Us

FAQ'S

What kind of Computers Do You Fix?

We Fix Most Brands of Desktop Computers, Laptop Computers, And Servers.
(We Don't Fix MAC's, iPhones, or iPads).

Do You Fix Laptops?

Yes! We Can Add Memory, Replace Screens, and Keyboards. (Note: SOME Hardware Repair Costs are More Than a Replacement Unit). We Do NOT Repair or Replace Power Jacks, Plugs - or anything "On-Board" (If it Requires Soldering We Don't Do It)

How Long Is It Going To Take To Fix My Computer?

Normally 1 Hour Or Less Depending Upon Required Work, Working Environment, Distractions, Etc. On Site Is $100.00 Extra) In Shop - On Average, 48 Hours If The Unit Is Dropped Of (Unless Waiting On Parts). However It Will Occasionally Take Longer.

Do I Have A Computer Virus?

After You Open And Run An Infected Program Or Attachment On Your Computer, You Might Not Realize That You've Introduced A Virus Until You Notice A Few Primary Indicators That Your Computer Might Be Infected:

A Few Common Signs Of A Virus Infection:
Your Computer Slower Than Normal.
Your Computer Stops Responding Or Locks Up Often.
Your Computer Crashes And Restarts Every Few Minutes.
Your Computer Restarts On Its Own And Then Fails To Run Normally.

Other Symptoms:
You Can't Print Correctly.
You See Unusual Error Messages.
You See Distorted Menus And Dialog Boxes.
Applications On Your Computer Don't Work Correctly.
Disks Or Disk Drives Are Inaccessible.
Contact ZT7 Computer Repair In Port St. Lucie Today And Have That Viruses Removed.

Do Your Fees Include Parts And Labor?

No, Our Prices And Fees Are For Labor Only Parts Are Extra.

Does Software Installation Come With The Software?

No, Software Is In Addition To The Software Installation Fee.

Do You Return Replaced Parts?

Yes, We Don't Want Or Need Them And It Is An Added Assurance That The Parts Were Replaced.

Will You Use My Copy Of Windows If You Need To Reinstall The Operating System?

Yes, If You Supply It To Us. Provided It Is A Legitimate Disk (We Won't Touch Copies, They Are Too Often Pirated Copies And/Or Contain Viruses Making Then Too Hazardous For Us To Consider

Will You Sell Me A Copy Of Windows, Microsoft Office?

We Would Be Glad To. Microsoft Office Professional 2010 (Includes 2010 Versions Of Word, Excel, Powerpoint, Onenote, Outlook, Publisher And Access) Will Cost $500 Plus Installation ($50.00)

I Have A DELL Computer But Don't Have The Windows CD - Can You Help?

Yes, Since It Is A Dell Computer It Is Legal For Us To Use A Dell Supplied Windows CD For The Installation.

I Found A Copy Of Windows On Craig's List For $25 Will You Install It For Me?

For $25 It Is Very Unlikely That You Got A Legal Copy Of Windows (As Sold By Microsoft Or OEM From The Manufacturer). We ONLY Install Legitimate Software From Legitimate Sources. We Will Not Install Pirated Software, Warez Software, Hacked Software, Or Software That Is Not On Its Original Official Media. ANYBODY Doing So Is Not Doing You Any Favors And Should Be Reported To:
Microsoft Or Microsoft Or the BSA.

Will You Install Software I Downloaded From Download.Com Or Tucows.Com?

Yes, We Will Be Glad To Install Freeware (Free Software From Legitimate Sources)

What Should I Bring With Me When I Bring My Computer In For Servicing?

    The Unit Itself:
    Power Supply (Laptops)
    Any Devices I.E. Keyboard / Mouse Required For The Unit.

    Software; All The Driver CD's And Software CD's (That You Want Installed/Reinstalled, It Is Better
    To Have It And Not Need It Than For Us To Need It And Not Have It).

         We Don't Need Your Power Cord (Unless It Is A Laptop)
         We Don't Need Your Monitor.
         We Don't Need Your Printer.

When Can I Pickup My Computer?

Anytime After We Have Finished Working On It. (Normal Business Hours)

What Payment Options Do You Offer?

We Accept Most Major Credit Cards (Visa, MC, Via Pay Pal), And Cash - NO Checks!

When Is Payment Due?

When The Work Is Done.

Will You Bill Me/Us?

Sure, We Add Finance Charges At 30 Days And Every 30 Day Period (Until The Unit Is Picked Up Or Considered Abandoned), All Bills Must Be Settled Before The Unit Returned.

How Long Do I Have To Pick Up My Computer?

When A Computer Has Gone Unclaimed For 30 Days, It Incurs A $50.00 Storage Fee. At 60 Days It Incurs An Additional Storage Fee Of $50.00. At 90 Days, It Is Considered Abandoned And It Is Put Up For Sale (Usually At Auction Or On Craig's List) For The Current Balance Due.
Computer Repair Port St. Lucie (772) 261-0987 Now Serving Jensen Beach!
Why Does My NEW Computer Need To Be Worked On?: It Probably Contains "Trial Software" That Slowes It Down.
Trial Software:Is Little More Than Clutter. It Loads Automatically When You Turn Your Computer On, Slowing Your Brand New Computer Down.
It Is "Cached" It Is Sitting There Waiting For You To Use It And Tying Up System Resources Until It Is Used. (Like Letting Your Car Idle All Day).
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